At EsureBuy, we aim to provide clear and accurate shipping information to ensure a smooth shopping experience. The details below apply to all orders placed on our website and delivered within the United States.
Shipping Coverage
- We currently ship only within the United States.
- Orders are delivered to all states within the Continental USA.
Shipping Methods
We use trusted carriers for secure delivery:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
The carrier used for your order may vary depending on the item size, weight, and destination.
Shipping Rates
Free Shipping
Orders totaling $150 or more automatically qualify for FREE Ground Shipping within the Continental USA.
Flat Rate Shipping
Orders below $150 are charged a flat rate of $6.95 for Ground Shipping.
All shipping charges are calculated and displayed at checkout.
Processing Time
Standard processing time is 1–2 business days.
Orders placed on weekends or holidays will be processed the next business day.
Delivery Time
Delivery estimates depend on the carrier and destination. Most Ground Shipping orders arrive within 3–7 business days after dispatch.
Please note that shipping delays may occur due to weather, carrier issues, or other unforeseen circumstances.
Order Cut-Off Time
- Orders placed before 1:00 PM (EST) on business days will begin processing the same day.
- Orders placed after 1:00 PM, on weekends, or on holidays will be processed the next business day.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
You can use this number to track your package directly on the USPS or UPS website.
Incorrect Address
Please ensure your shipping address is accurate at checkout. EsureBuy is not responsible for delays, lost packages, or delivery failures resulting from incorrect or incomplete addresses provided by the customer.
If a package is returned to us due to an incorrect address, the customer will be responsible for any reshipping fees.
Change of Address
If you need to update your address after placing an order, please contact us immediately. We can only update an address before the order has shipped. Once an order is dispatched, we are unable to modify the shipping address, and customers must contact the carrier directly for assistance.
Customer Support
If you have any questions regarding your shipment, feel free to contact us:
Business Name: EsureBuy
Phone: +1 718-484-7378
Email: esurebuy@gmail.com
Address: 1261-57 St, Brooklyn, NY 11219, United States
EIN Number: 45-2626827
Business Hours: Mon-Thus 10:00- 5:00. Friday 10:00-2:00 (EST)
Response Time: All Emails are answered within 24-48 business hours
