Disclaimer: Esurebuy is an independent retailer of consumer electronics and cell phone accessories. We are not authorized resellers for any specific brands; however, all our products are sourced exclusively through authorized dealers, distributors, or reputable retail partners. Our buying history can be traced back to authorized sources, ensuring that every item we sell is 100% genuine, non-counterfeit, and clearly described as New, Refurbished or Used.

Shipping Policy

At EsureBuy, we aim to provide clear and accurate shipping information to ensure a smooth shopping experience. The details below apply to all orders placed on our website and delivered within the United States.

Shipping Coverage

  • We currently ship only within the United States.
  • Orders are delivered to all states within the Continental USA.

Shipping Methods

We use trusted carriers for secure delivery:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)

The carrier used for your order may vary depending on the item size, weight, and destination.

Shipping Rates

Free Shipping

Orders totaling $150 or more automatically qualify for FREE Ground Shipping within the Continental USA.

Flat Rate Shipping

Orders below $150 are charged a flat rate of $6.95 for Ground Shipping.

All shipping charges and taxes are calculated and displayed at checkout.

Processing Time

Standard processing time is 1–2 business days.

Orders placed on weekends or holidays will be processed the next business day.

Delivery Time

Delivery estimates depend on the carrier and destination. Most Ground Shipping orders arrive within 3–7 business days after dispatch.
Please note that shipping delays may occur due to weather, carrier issues, or other unforeseen circumstances.

Order Cut-Off Time

  • Orders placed before 1:00 PM (EST) on business days will begin processing the same day.
  • Orders placed after 1:00 PM, on weekends, or on holidays will be processed the next business day.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.
You can use this number to track your package directly on the USPS or UPS website.

Incorrect Address

Please ensure your shipping address is accurate at checkout. EsureBuy is not responsible for delays, lost packages, or delivery failures resulting from incorrect or incomplete addresses provided by the customer.
If a package is returned to us due to an incorrect address, the customer will be responsible for any reshipping fees.

Change of Address

If you need to update your address after placing an order, please contact us immediately. We can only update an address before the order has shipped. Once an order is dispatched, we are unable to modify the shipping address, and customers must contact the carrier directly for assistance.

Customer Support

If you have any questions regarding your shipment, feel free to contact us:

Business Name: EsureBuy
Phone: +1 718-484-7378
Email: support@esurebuy.com 
Address: 1261-57 St, Brooklyn, NY 11219, United States
EIN Number: 45-2626827
Business Hours: Mon-Thus 10:00- 5:00. Friday 10:00-2:00 (EST) 
Response Time:  All Emails are answered within 24-48 business hours

Disclaimer: Esurebuy is an independent retailer of consumer electronics and cell phone accessories. We are not authorized resellers for any specific brands; however, all our products are sourced exclusively through authorized dealers, distributors, or reputable retail partners. Our buying history can be traced back to authorized sources, ensuring that every item we sell is 100% genuine, non-counterfeit, and clearly described as New, Refurbished or Used.
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